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The 7 Key Indicators

The 7 Step LogoThe approach uses seven indicators to measure Employee Engagement and by implication the impact of leadership in your company.


Play Video: "What are the Indicators of BP2W?"

Infographic: 7 Steps to Create Greater Levels of Employee Engagement


People who are well led:

  1. Feel Valued – they feel appreciated and appropriately rewarded – people believe in them – they are made to feel special and hence they act special.

  2. Are Open – they are receptive to new ideas and engage in genuine two-way communication – can talk freely about a wide range of topics including those delicate and difficult issues.

  3. Engage in Feedback – they recognise the importance of regular constructive feedback to improving performance levels.

  4. Are Motivated – their abilities are recognised and utilised – they have positive feelings about the job and their colleagues and have an intrinsic drive to achieve and support each other.

  5. Manage Differences – they create collaborative relationships with colleagues and ensure that differences are not allowed to get in the way but are seen as a source of strength.

  6. Take Ownership – they take ownership for getting their needs met rather than moan behind backs. They view leadership as a partnership and take joint responsibility with the leader for being led.

  7. Are Conflict Free – they engage in proactive feedback and hence dysfunctional conflict is minimised and time is not wasted.

An Even Better Place to WorkTM quickly creates a well-led, motivated and highly productive workforce.


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