Resolving Conflict

The book gives the "how to" for preventing, defusing and resolving conflict. 

Trust, openness and collaboration are vital for productive working relationships. However, conflict Mistrust and misunderstanding are often the norm. There is a need for new ways to manage relationships at work. Resolving Conflict fulfils this need. It doesn't just talk about the importance of openness, trust and collaboration, it will show you how to create this reality. This book is ideally suitable for anyone with staff responsibilities. 

Cost: 12.99 EUR